Can I return or exchange products?
For hygiene reasons we don't accept returns or exchanges for change of mind. If there is a problem with your products or if you're unsatisfied please contact us within 7 days of receiving your order.
If you'd like to try before committing to a full size, we have minis available.
How much does shipping cost?
Within Australia shipping for orders over $50 is free. Shipping for orders under $50 is $5.
Which countries do you ship to?
Currently we ship only within Australia. Soon we will be adding international shipping, you can sign up to our mailing list to find out when this option becomes available.
How long will my order take to arrive?
Due to the handmade nature of our products, it can sometimes take a few days before your item is shipped. After your items are picked up by our courier, you will receive tracking information via the email address you entered at checkout. If you don't receive this email and are wondering where your package is, please feel free to contact us and we can check on it for you.
Can you ship my order without any plastic?
We ship all of our orders without any plastic. We use shredded recycled paper kraft paper tape, and recycled / recyclable satchels and boxes.